Strategy & Leadership is the third of the three levels in the Alpha E-Commerce Institut programme. It addresses people who are not responsible for individual campaigns or pages but for the business: management, department heads, team leads and everyone who has to request and justify budgets.
Why strategies fail in practice
From working with retail companies we know four patterns that keep returning.
- Too many priorities. When ten projects run at once, none of them gets enough capacity. Results usually come from the order, not from the number.
- No decision about channels. Starting on every marketplace at the same time spreads attention and data maintenance across too many places and makes you visible in none of them.
- Processes without owners. A process without a named person who runs it does not get run. That holds especially for product data.
- Numbers without comparison. If you only know your own revenue curve, you cannot tell whether a change comes from your work or from the market.
What the seminars cover
The level deals with four decisions that are rarely made alone and therefore rarely fit into a single seminar.
Strategy and business model
E-Commerce Strategy & Business Models works on the question of which model fits the company: own shop, marketplace, subscription, B2B portal or a combination. That includes range logic, pricing strategy and deciding which channels you deliberately do not serve.
Scaling and internationalisation
Scaling E-Commerce: Internationalisierung & Plattformstrategie covers the move into further markets: currency, taxes, shipping, language versions, local payment methods. The effort rarely sits in translation but in logistics, returns and service hours.
Brand and organisation
Brand Building & Community im E-Commerce deals with brand building beyond advertising, Leadership & Organisation im Digital Commerce with team structure, roles, managing service providers and the question of which capabilities have to stay in house. That includes responsibility for AI use: which tasks the AI takes on, who checks the results and how data and labelling are regulated.
Financing and exit
Exit-Readiness & Finanzierung places metrics, valuation logic, due diligence and financing options. It is not about a quick sale but about how a company has to be built so that outsiders can understand and value it.
Who this level is for
- Management and department heads with responsibility for revenue and budget
- Team leads expanding or restructuring their area
- People facing internationalisation or a change of channels
- Founders in the growth phase who want to make decisions repeatable
- Companies preparing for investor conversations or succession
How a seminar runs
Two days on site or live online, plus a self-learning track. At this level we work with the participants' cases, because there is no model answer. If you want, you bring your own situation as a case and receive feedback from the group on it.
Every participant receives the AEI certificate of attendance naming the course, the level and the date, verifiable through a link. Cancellation rules are the same everywhere: free up to 28 calendar days before the start, then in stages. The details are in the terms and conditions.
Where to start
This level assumes no specific prior knowledge, but it does assume experience of responsibility. If you do not know the technical and legal fundamentals yet, start with E-Commerce Masterclass: Fundamentals. If you want to steer channels and metrics in detail, add Growth & Performance.
For leadership teams preparing a single decision, in-house training is often the fastest route. Questions about funding routes are answered on the funding page.
Frequently asked questions
Four things: the target groups you focus on, the channels that reach them, the capabilities the company has to build itself for that, and the order in which that happens. It also includes exit criteria, meaning how you will know a route is not working. Goals without criteria are wishes.
Only once the home market is profitable and the processes behind it are stable. Internationalisation multiplies logistics, service and tax topics. If you do not yet have repeatable processes for stock, returns and product data at home, you carry those gaps into every new market.
The one where your target group already buys today, and only one to begin with. Every marketplace demands its own data maintenance, its own pricing logic and its own attention. Starting several at once usually means none is served properly and visibility stays mediocre everywhere.
No technical prior knowledge, but experience of responsibility for budget, team or results. The seminars work with the participants' cases. If you do not know the operational basics yet, take the Fundamentals pillar first.
Yes, explicitly. At this level there is no model answer. If you bring your situation as a case, you get feedback from the group and the course leader. Confidential figures can stay undisclosed, because the structure of the decision matters more than the exact number.
1,490.00 euro net per seminar, plus VAT. That covers two days on site or live online, the self-learning track, the materials, catering on the days on site and the certificate. Cancellation is free up to 28 calendar days before the start, then in stages according to the terms and conditions.




