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Conflict Management
Conflict Management The two-day seminar for anyone who no longer wants to sit conflicts out: you learn to see what real…
Conversations & Negotiation
Conversations & Negotiation The two-day seminar for anyone who leads conversations in which something gets decided: you…
Presenting & Storytelling
Presenting & Storytelling The two-day seminar for anyone who stands in front of people and wants to achieve something:…
Most decisions are made in conversations, not in systems. This subject area trains the three situations where that goes wrong most often: negotiating, presenting, resolving conflict.
Conversations rarely fail for lack of argument. They fail because people argue first and listen second. Presentations do not fail because of the slides but because of the missing core message. Conflicts do not escalate because of the topic but because nobody raised it while it was still small.
Each course, one action. Conversations & Negotiation works on listening, questioning and interests instead of positions. Presenting & Storytelling on structure, core message and numbers that are understood. Conflict Management on escalation stages, the clarification conversation and what prevents conflict.
For people whose work involves conversations they cannot control alone — leaders, purchasing, sales, project owners.
How to choose your entry. If you are putting off one specific conversation, start with Conversations & Negotiation — that is where you work on your own case. If you speak in front of people regularly, start with Presenting & Storytelling. If something is simmering in the team, start with Conflict Management.
The courses can be taken in any order; they do not build on each other. Whoever takes all three should spread them over a year — the exercises work better with practice in between.
Recommendation for teams: conflict management first, then conversations, then presenting. A team that can raise conflicts practises conversation techniques more easily.
All courses can be booked individually and run on fixed dates in Berlin, Hamburg, Cologne, Munich and live online.
Frequently asked questions
Rarely on a lack of argument. They fail because people argue first and listen second. Conversations & Negotiation therefore works on listening, questioning and interests instead of positions.
For people whose work involves conversations they cannot control alone, meaning leaders, purchasing, sales and project owners.
No. Every course can be booked individually. The courses do not build on each other; choose the situation that is on your desk right now.
On fixed dates in Berlin, Hamburg, Cologne and Munich or live online. The content and the AEI certificate of attendance are the same in both formats. Current dates and prices are in the list on this page and on each course page.
Yes. The same content is available as in-house training, tailored to your examples. Many training courses can also be funded; what is needed for that is described under funding.