Legal documents
These documents apply to every booking and live on their own pages, because they can change and should then apply in the same way everywhere.
- Terms and conditions with the rules on cancellation, rebooking and substitute participants
- Right of withdrawal including a model withdrawal form to fill in
- Privacy policy covering newsletter, payment processing and processors
- Imprint with the provider information required by section 5 DDG
Programme and dates
- Seminars by level, from the basics to leadership topics
- All seminars in one overview with dates
- In-house training for your team
For participants
We provide materials, worksheets and recordings for the seminar you booked in the learning area. You reach it after signing up through My account. There is no public download for these materials, because they are matched to the group and the date.
After the seminar you receive the certificate of attendance and the AEI certificate. Both are available in your account.
If a document is missing
A printable programme overview as a PDF and a fill-in registration form are not here yet. If you need a specific document for your accounting, your funding body or your HR department, write to info@alpha-ecommerce-institut.de or call +49 89 62 82 4893. We will send it to you and add it to this page for good if it is needed more often.
The materials are matched to the group and provided at the seminar. If you need to know beforehand which topics and what scope a seminar covers, we are happy to send you a description.
Yes, after the seminar has been completed. It is available for download together with the certificate in the learning area of your account.
Yes. For a funding application we provide a description of content, scope, target group and learning objectives, along with the invoice showing VAT. More on the funding page.